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Check most frequently asked questions here, if you still need help then please contact us at


We display all prices in USD. When placing an order online, you will want to take into consideration the conversion from USD to your country's currency. Depending on your country's currency, the price paid at checkout may differ from the amount deducted from your bank account.

Shipping & Delivery

Normally doesn't need to pay tax. But the total of your order as displayed on the checkout does not include any additional duties required. the carrier,prior to delivery, will inform you of any additional duties if required. we have no control over customs and import tax and we can not tell you exactly how much you will be charged as customs and import tax varies widely depending on the country are situated in.

Please note the total time = processing time (1-2 working days) + shipping time (this does not include any customs delays, holiday periods and any unforeseen circumstances.) 


PROCESSING TIME (1-2 working day): 


Once your order is successfully submitted, the warehouse then processes your order the following business day. It is then picked, packed, and delivered to logistics. Once it is on its way to you, you will receive an email notification containing your tracking information 




For the cue and case or some large/ heavy items ,they were shipped by express

  • UK ,US ,CA and Europe, -Normally 5-8 days to arrive 
  • Hong Kong - 2-3 days to arrive
  • Other countries - Normally 8- 14 days to arrive

For the small items: they will be sent by Air Parcel Register / Priority Air Mail , deliver to you in 12-25 days  


about woods cues

★★★ Woods Cues are the top of our range, selected enhanced shafts, handmade by crown craftsman - Top quality for the players who wants The Best! 

Yes.We can short the cue and make the tip smaller

The grain on these cues were made by laser engraving machine. It plays the same as normal cues